General conditions of sale for the StudioDownloads.com website
applicable from 28/08/2025
ARTICLE 1. PARTIES
These general conditions are applicable between Studio Downloads, Self-employed, share capital: €100, registered with the RCS of Saint Méard de Gurçon in France on December 1, 2018, under Siret number # 832 933 304 00029, head office: Saint Méard de Gurçon, 24610 France, email: hello@studiodownloads.com, VAT not applicable, article 293B of the CGI, hereinafter “the Publisher” and any person, natural or legal, private or public law, registered on the Site to purchase a Product, hereinafter “the Customer”.
ARTICLE 2. DEFINITIONS
“ Client ”: any person, natural or legal, private or public, registered on the Site.
“ Site Content” : elements of any nature published on the Site, whether or not protected by intellectual property rights, such as texts, images, drawings, presentations, videos, diagrams, structures, databases or software.
“ The Publisher ”: Studio Downloads, Independent Worker in her capacity as publisher of the Site.
“ Internet user ”: any person, natural or legal, private or public, connecting to the Site.
“ Product ”: goods of any kind sold on the Site by the Publisher to Customers.
“ Site ”: the website accessible at the URL address studiodownloads.com, as well as the sub-sites, mirror sites, portals and URL variations relating thereto.
ARTICLE 3. SCOPE OF APPLICATION
The Site is freely and freely accessible to all Internet users. Browsing the Site implies acceptance by all Internet users of these general terms and conditions. Simply connecting to the Site, by any means whatsoever, including via a robot or a browser, will imply full and complete acceptance of these general terms and conditions. When registering on the Site, this acceptance will be confirmed by checking the corresponding box.
The Internet user thus acknowledges having full knowledge of them and accepting them without restriction.
Checking the box above will be deemed to have the same value as a handwritten signature of the Internet user. The Internet user acknowledges the evidential value of the Publisher’s automatic recording systems and, unless proven otherwise, waives the right to contest them in the event of a dispute.
These general conditions apply to the relations between the parties to the exclusion of all other conditions, and in particular those of the Internet user.
Acceptance of these general conditions assumes that Internet users have the necessary legal capacity to do so, or failing that, that they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal entity.
ARTICLE 4. PURPOSE OF THE SITE
The purpose of the Site is the sale of Products to Customers.
ARTICLE 5. ORDER STEPS
5.1. ORDER
To place an order, Internet users can select one or more Products and add them to their shopping cart. Product availability is indicated on the Site, in the description sheet for each item. Once their order is complete, they can access their shopping cart by clicking on the button provided for this purpose.
5.2. VALIDATION OF THE ORDER BY INTERNATIONAL
By viewing their shopping cart, Internet users will be able to check the number and nature of the Products they have chosen and will be able to check their unit price, as well as their total price. They will be able to remove one or more Products from their shopping cart.
If their order is satisfactory, Internet users can confirm it. They will then access a form on which they can either enter their login details if they already have them, or register on the Site by completing the registration form using their personal information.
5.3. PAYMENT BY THE CUSTOMER
Once logged in or after having fully completed the registration form, Customers will be invited to check or modify their delivery and billing details, then will be invited to make their payment by being redirected to the secure payment interface with the mention “order with payment” or any similar formula.
5.4. CONFIRMATION OF THE ORDER BY THE PUBLISHER
Once payment has been received by the Publisher, the latter undertakes to acknowledge receipt to the Customer electronically, within a maximum of 24 hours. Within the same period, the Publisher undertakes to send the Customer an email summarizing the order and confirming its processing, including all related information.
ARTICLE 6. PRICE – PAYMENT
6.1. PRICE
The applicable rates are those displayed on the Site on the day the order is placed. These rates may be modified at any time by the Publisher. The prices displayed are only valid on the day the order is placed and are not binding for the future.
The prices indicated on the Site are in euros, all taxes included, excluding delivery costs.
6.2. METHOD OF PAYMENT
The Customer can make payment via Stripe.
When paying by credit card, the Publisher does not have access to any data relating to the Customer’s payment methods. Payment is made directly to the bank.
Refunds are only available for physical products, and does not apply to downloaded products.
Due to their nature, downloadable products cannot be returned, and therefore refunds are not applicable.
There are NO REFUNDS available for downloadable products.
The publisher does not accept checks, bank transfers, or money orders.
6.3. BILLING
The Publisher will send or make available to the Customer an invoice electronically after each payment. The Customer expressly agrees to receive invoices electronically.
6.4. DEFAULT OF PAYMENT
Agreed payment dates cannot be delayed for any reason, including in the event of a dispute.
Any amount not paid on the due date will automatically and without formal notice give rise to the application of late payment penalties calculated on the basis of a rate equal to 3 times the legal interest rate, without this penalty affecting the due date of the principal amounts due.
In addition, any late payment will result in the defaulting Customer being charged recovery costs of 40 euros, with all amounts remaining due becoming immediately payable, regardless of the agreed deadlines, plus compensation of 20% of the amount as a penalty clause, as well as the possibility of unilaterally terminating the contract due to the Customer’s fault. This clause is part of the provisions of Article 1152 of the Civil Code, allowing the judge to reduce the compensation if he considers it excessive.
6.5. RESERVATION OF OWNERSHIP
The Products sold remain the property of the Publisher until full payment of their price, in accordance with this retention of title clause.
ARTICLE 7. PUBLISHER’S LIABILITY
7.1. NATURE OF THE PUBLISHER’S OBLIGATIONS
The Publisher undertakes to take the necessary care and diligence to provide quality Products that comply with the specifications of these General Conditions. The Publisher is only bound by an obligation of means concerning the services covered by these General Conditions.
7.2. FORCE MAJEURE – CUSTOMER FAULT
The Publisher cannot be held liable in the event of force majeure or fault of the Client, as defined in this article:
7.2.1. Force majeure
Any impediment, limitation or disruption of the Service due to fire, epidemic, explosion, earthquake, bandwidth fluctuations, failure attributable to the access provider, failure of transmission networks, collapse of installations, illicit or fraudulent use of passwords, codes or references provided to the Customer, computer hacking, a security breach attributable to the Site host or developers, flood, power outage, war, embargo, law, injunction, request or requirement of any government, requisition, strike, boycott, or other circumstances beyond the reasonable control of the Publisher shall be considered as force majeure against the Customer, within the meaning of these general conditions. In such circumstances, the Publisher shall be exempt from the performance of its obligations to the extent of this impediment, limitation or disruption.
7.2.2. Customer fault
Within the meaning of these General Terms and Conditions, any misuse of the Service, fault, negligence, omission or failure on the part of the Customer or its agents, failure to comply with the advice given by the Publisher on its Site, any disclosure or illicit use of the Customer’s password, codes and references, as well as the provision of incorrect information or the failure to update such information in the Customer’s personal space will be considered a fault of the Customer, which may be enforced against the latter. The implementation of any technical process, such as robots or automatic requests, the implementation of which would contravene the letter or spirit of these general terms and conditions of sale will also be considered a fault of the Customer.
7.3. TECHNICAL PROBLEMS – HYPERTEXT LINKS
In the event of inability to access the Site, due to technical problems of any nature, the Customer will not be able to claim damages and will not be able to claim any compensation. The unavailability, even prolonged and without any time limit, of one or more online services, cannot constitute a prejudice for the Customers and cannot in any way give rise to the granting of damages by the Publisher.
The hyperlinks on the Site may refer to other websites. The Publisher shall not be held liable if the content of these sites contravenes current legislation. Similarly, the Publisher shall not be held liable if the Internet user’s visit to one of these sites causes harm.
In the current state of the art, the rendering of the representations of the Products offered for sale on this Site, particularly in terms of colours or shapes, may vary significantly from one computer workstation to another or differ from reality depending on the quality of the graphic accessories and the screen or depending on the display resolution. These variations and differences may in no case be attributed to the Publisher, which may in no case be held liable for this.
7.4. DAMAGES PAYABLE BY THE PUBLISHER
In the absence of legal or regulatory provisions to the contrary, the Publisher’s liability is limited to the direct, personal and certain damage suffered by the Customer and linked to the failure in question. The Publisher may not under any circumstances be held liable for indirect damages such as, in particular, loss of data, commercial losses, loss of orders, damage to brand image, commercial disruption and loss of profits or customers. Similarly and within the same limits, the amount of damages payable by the Publisher may not in any event exceed the price of the Product ordered.
7.5. HYPERTEXT LINKS AND SITE CONTENTS
The Contents of the Site are published for information purposes only, without any guarantee of accuracy. The Publisher may not be held liable under any circumstances for any omission, inaccuracy or error contained in this information that would cause direct or indirect damage to the Internet user.
ARTICLE 8. FINAL PROVISIONS
8.1. APPLICABLE LAW
These general conditions are subject to the application of French law.
8.2. MODIFICATIONS TO THESE GENERAL CONDITIONS
These general terms and conditions may be modified at any time by the Publisher. The general terms and conditions applicable to the Customer are those in effect on the day of their order or connection to this Site; any new connection to the personal space implies acceptance, where applicable, of the new general terms and conditions.
8.3. DISPUTES
In accordance with Order No. 2015-1033 of August 20, 2015, any dispute with a Consumer Client which may arise in the context of the execution of these general conditions and for which an amicable solution could not be found between the parties must be submitted to Medicys: www.medicys.fr .
In addition, the Consumer Client is informed of the existence of the online dispute resolution platform, accessible at the following URL address: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Any dispute relating to or in connection with this contract will be settled by arbitration in accordance with the regulations of the Digital Institute of Arbitration and Mediation: www.fast-arbitre.com .
8.4. COMPLETENESS
The invalidity of one of the clauses of this contract shall not entail the invalidity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the cancelled stipulation with a valid stipulation corresponding to the spirit and purpose of these general conditions.
8.5. NON-WAIVER
The fact that the Publisher does not exercise the rights granted to it herein cannot under any circumstances be interpreted as a waiver of the right to assert said rights.
8.6. PROSPERITY BY TELEPHONE
The Customer is informed that he has the possibility of registering on the telephone canvassing opposition list at the address http://www.bloctel.gouv.fr/ .
8.7. LANGUAGES OF THESE GENERAL TERMS AND CONDITIONS
These general conditions are offered in English.
8.8. ABUSIVE CLAUSES
The provisions of these general conditions apply subject to compliance with the mandatory provisions of the Consumer Code relating to unfair clauses in contracts concluded between a professional and a consumer.